Forget about finding just any AMS Membership Software! The team at YourMembership.com believes you need to think bigger. They believe you need an engagement software and revenue solutions for your association. And, they believe that they have the world’s best AMS engagement software for you too!
Do you agree? In our ongoing “Search of a Membership Management Software Series”, we have prepared a quick look at YourMembership.com, an association membership management software in this CRM database software review to help address that “big” question.
YourMembership.com Software Review
Introduction to YourMembership.com AMS Software:
YourMembership Inc. is a privately-held corporation that develops, hosts and manages online member communities and web-based membership management software. The company offers a complete, customizable and membership solution in a Software as a Service (SaaS) model approach with all product features, customer support and future upgrades included for one fixed annual fee.
Established in 1998, YourMembership serves nearly 5,000 member-centric customers that span all seven continents and range from associations to multi-national corporations. No matter an organization’s size or mission, YourMembership provides the tools needed to create global connections between the organization and its members.
As of 4/2017, YourMembership.com is a family member of Community Brands which currently includes other customer relationship management platforms such as Abila, Nimble AMS, and Aptify in it’s portfolio of solutions.
Per Community Brands, they are the market-leader of technology and revenue solutions for more than 13,000 associations and nonprofit organizations. Its connected ecosystem of software and services are transforming the value organizations recognize from their technology investments. For more information, visit www.CommunityBrands.com.
Brief Summary of YourMembership.com AMS Membership Software:
YourMembership features include: member directories with social networking, event calendars with online registration and ticketing, group/chapter homepages, career/volunteer center, user profile pages, online store, donation system, blogs, forums, file libraries, collaborative wiki pages, real-time data imports and exports, bulk email and messaging system, photo albums, lost members, staff directory, online interactive surveys and quizzes, custom content and much more – all updatable through a secure back-end site administration system. YourMembership also provides a simple way to create custom site content, pages and forms.
Based on conversations with YM team, the core YourMembership feature set is included at no additional cost – there is no need to buy additional modules or site components. Customers may turn certain features on-and-off as needed without incurring additional à la carte fees.
Key Functions & Features of YourMembership.com
With YM, you may create and manage multiple member types, maintain personal and professional contact information, & create sophisticated membership dues levels. Further, you may allow members to pay membership dues in installments and with discounts. Rounding out the membership management area you may search by multiple criteria including custom fields, export member and non-member data. Finally, email and messaging members directly from site is possible too.
Website and Hosting
Like most Tier III solutions, using YM may help your association execute your vision with a professionally designed website that is easy to update with fresh, relevant content. Specific features of interest:
Publish content via WSIWYG editor or plain text editor for advanced HTML and formatting.
Upload/manage access to files, images and documents.
Establish social/professional networking access to members.
Premium professional website design services are also available.
Mobile Responsive Design Template
YM purports to be mobile responsive. Therefore, you may reach your members anywhere on any device with an attractive mobile website template that can be scaled down to a tablet or hand-held smart phone. In addition, premium professional website design services are also available.
Social Networking + Forums
Forum management is common in many membership management solutions today. But, with YM you may create a forum based community where members engage more, build a knowledgebase of ideas, & sharing expertise. In this software system, your members can market themselves professionally with the latest interactive tools. Members can chat in real time and connect with fellow members that are ‘online now’. Further, they may upload, view and comment and tag photos.
YM’s event management functions allow you to market events online and enable members to easily register, track and receive attendance credit. Some more advanced items are the following:
Add event tickets for sale online with member-type specific pricing.
Manage event photos and galleries.
Export event registration lists.
Allow members to edit their own registrations after submitting.
Cross-promote and sell related store items within events.
With YM, you may sell products 24/7 with promotional codes, tax and shipping calculations, and automated card processing. Automated email confirmation and shipment notification. Process store credit card purchases. The system can be set to allow ‘Bill Me’ option for non-credit card orders. You may create and sell downloadable products.
This system can provide your members the ability to keep their personal and professional information up-to-date. They may upload personal photos, manage personal preferences and alerts. Maintain categorized colleague/friends/family connection lists.
This system can provide your staff the ability to send email communications for various needs. Features may provide the following: Email members and connections, Mass email event registrants, Email and message members directly from site, Create/Save your own custom email templates , Manage email opt-out and bounce process Send rich text, HTML or plain text emails, & Track specific content and/or entire email view open reports and click tracking stats Schedule future mailings.
There is a considerable amount of depth in the YM reports area. Within YM, you can run your organization more efficiently with access at a glance to illustrative graphs and charts enabling you to track important trends in real time. For many executives, this may be just what is needed to make decisions faster with powerful data analytics at your fingertips.
CEU Tracking System
For those associations who offer education, YM may effectively manage online certification award systems for you. Members can self-award certifications, certifications show on member profiles. Some advanced items noted are the following: