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CRM Software Review of NeonCRM

Updated: May 21, 2021


A review of Neon CRM for Nonprofits

In our on going “Search of a Nonprofit Software Series”, we have prepared a quick look at NeonCRM in this article. Please note that this summary below is not intended to provide our full report but rather should serve as a quick overview of the NeonCRM donor software system.


For those interested in learning more, we have prepared a detailed “Smart Report” for Nonprofit Executives who would like the full view.


The full report is available upon request from Nonprofit Executives provides detailed information about the software product, company, and support in an easy to read question and answer format.


NeonCRM Nonprofit Software Review


Brief Summary: 


Neon One the developer of NeonCRM was founded with the mission of becoming the most comprehensive and authentic end-to-end technology ecosystem dedicated to empowering mission-driven organizations. We pioneer solutions for fundraising, community building, and program operations that power the future of philanthropy. The team has worked with more than 40,000 nonprofits over the last several decades — bringing an unparalleled level of industry knowledge and expertise to clients.


Neon One provides nonprofits and social good organizations with unified tools and services they need to help fulfill their mission. The team works hard to help social good organizations raise more money and build sustainable, long term growth with software, services, and resources.


Their products support the range of nonprofit operational needs, from fundraising and donor management to program operations and financial reconciliation. Neon One offers a complete suite of products all designed to help nonprofits grow and build sustainable revenue. Learn more about the products including Neon CRM, Neon Giving Days, Neon Fundraise, Neon CCM, Neon Pay




What features does Neon CRM Software include? 

  1. One fully integrated CRM database solution.

  2. Combined features for combination fundraising and membership based organizations.

  3. Membership Management (including Custom Terms, Rolling & Calendar Memberships, Discounts, Online Directories, Constituent Login Portal).

  4. Donation Management (including Online Donation Forms, Donation Levels, Unlimited Campaigns, Funds, and Purposes, Pledges, Soft Credits, Matching & Split Gifts, & In-Kind Donations etc.).

  5. Grant Tracking is unique.

  6. Document Sharing Center.

  7. Integrated Events and Fundraising Management (Advanced Ticketing).

  8. Mass Email Communications (including tracking, templates, campaign statistics).

  9. Staff/Volunteer Project and Timesheet Management.

  10. Click2Mail service which allows for instant mailing house queue based on NeonCRM. Constituent action that automatically pushes bulk mail action to Click2Mail mailing services

  11. QuickBooks connection is available

  12. Easy Account Search.

Where does Neon CRM Software likely Fit?

  1. Small to Low Mid-Tier Associations and Nonprofits.

  2. Their “Sweet Spot” tends to be in the 4 to 15 staff range.

  3. Nonprofits who desire an “All in One” solution.

  4. Nonprofits which have fundraising and membership management needs. Ex. Foundation, Museums, Arts and Cultural, Faith Based, Clubs.

Key Functional Areas of Neon CRM Software?

  1. Members, Memberships & Subscriptions (Member Login Portal)

  2. Fundraising, Donors & Donations Management

  3. Constituents & Volunteers Management

  4. Orders Management (Customer Purchases)

  5. Events, Attendees & Registrations (Ticketing)

  6. Major Prospect & Donor Activity Tracking

  7. Email Communications & Auto Emails

  8. Targeted Mailed Communications

  9. Accounting (AR) with Quickbooks Auto-Synchronization

  10. Document Management including Staff Documents & Account Attachments

  11. Product Sales & Downloadable Digital Content

  12. Website Design Services 

Is NeonCRM the Best CRM Software for Your Nonprofit?


We don’t espouse to the belief that there is “one best CRM” for everyone. But, NeonCRM may very well be your best fit.


However, to answer this question with certainty, we need to know more about what makes you unique. And, discuss other insights about this platform which we have curated, clients interviewed, and discuss more detailed information beyond just this summary.


Please know that our detailed analysis and expertise is available upon request. To be sure, our software analysis is not a “pretty brochure”, “marketing noise.” or a “sales pitch.”


Rather, we provide a free objective dialogue and insights designed to help nonprofit executives make a smarter software business decision.


If you are interested in some help with reviewing your options and comparisons, please check out our “vendor matching” services here.


And, to obtain a sample list of the database software reviews we have, you may follow the link here. 


If you work for an AMS or CRM database software system and you would like us to include your firm in our software review process, please contact us.


Until next time, keep SmartThoughts in mind. Happy Software Buying!


Download a Free Software Review of Neon CRM for Nonprofits