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Membee AMS Review: Flat-Rate Software for Small Associations

  • Oct 12
  • 8 min read


Membee being demonstrated to an office group of people

Membee AMS Software Review


Selecting association management software often feels like navigating a maze where every turn reveals another pricing surprise or hidden complexity. For small associations and chambers of commerce, this challenge intensifies—limited budgets and lean teams mean software decisions carry outsized consequences. Membee positions itself as a straightforward answer to this dilemma, promising predictable costs and automated workflows without the enterprise overhead. This analysis examines whether Membee delivers on that promise.


Summary of the Membee AMS Software


Membee is a cloud-based membership management software company serving professional associations, trade associations, chambers of commerce, and nonprofit organizations. According to the company's LinkedIn presence, Membee has established itself as automated software designed to simplify operations for membership-based organizations [1]. The vendor operates from locations in Houston, Texas, and the Bay Area, California [2].


The company offers two distinct products: Membee, which integrates membership features into an organization's existing website through embeddable widgets, and Membee Complete, an all-in-one package that bundles membership management with a modern WordPress-based website [3]. A distinctive element of Membee's approach is its pricing philosophy—organizations pay a flat rate per administrative user regardless of how many members join, creating budget predictability as membership grows [4].



The Purpose Statement of Membee AMS Software


Membee's mission centers on a simple proposition: automate administrative tasks so associations can focus on member engagement rather than paperwork. The vendor states that Membee helps organizations "automate their membership and events to stop administrating and focus on their members" [5]. This purpose reflects an understanding that smaller organizations often drown in administrative burden relative to their staff capacity—like trying to bail water from a boat while simultaneously rowing it forward.


The software emphasizes removing manual processes through what Membee terms "plug and play" widgets that embed on existing websites without requiring programming knowledge [6]. This approach suggests the company's purpose extends beyond merely providing software—they aim to democratize sophisticated membership management capabilities for organizations that cannot afford dedicated IT departments.


What Makes Membee a Fit for the Association Market and Unique


Membee distinguishes itself through characteristics particularly valuable to resource-constrained membership organizations:


  • Predictable Pricing Architecture: Membee charges $55 per administrative user monthly [7], with costs tied to staff access rather than member count. Imagine planning your association's budget knowing that adding 500 new members won't trigger unexpected software cost increases—this pricing model delivers that certainty. For chambers experiencing rapid membership growth, this structure removes the financial anxiety that accompanies success.

  • Hands-On Implementation Support: Membee includes implementation services where dedicated coordinators handle website setup, feature configuration, and data migration at no additional charge [8]. For organizations without technical staff, this represents the difference between a treacherous mountain climb and having an experienced guide carry your equipment while showing you the safest path.

  • Modular Integration Approach: The software's ten embeddable widgets allow organizations to add membership functionality to existing websites incrementally [9]—much like adding rooms to a house rather than rebuilding the entire structure. Associations can maintain their current web presence while gaining sophisticated membership management capabilities.

  • Support Infrastructure Excellence: Membee reports that over a 60-day rolling average, users rate their support satisfaction at 98% [10]. The company provides assistance through chat, email, and phone channels, including daily morning chat help sessions [11]. This support depth matters significantly when small staff teams encounter obstacles and need rapid resolution to maintain operations.


What are the Functional Goals of the Software?


Based on vendor documentation and user feedback, Membee addresses these core functional areas:


  • Membership Management: Automated new member signup, renewal processing with automated reminders, member profile management, and unlimited organizational or person records [12]. The system automatically grants and revokes member access credentials based on membership status [13].

  • Event Management: Online event registration accommodating member and non-member pricing tiers, event invoicing, integrated payment processing, and event performance reporting [14].

  • Financial Operations: Integration with payment gateways, including Authorize.net, PayPal, Stripe, Bambora, eWAY, and Moneris; invoice creation and tracking; the Card Vault feature for storing member payment information securely [15].

  • Communications: Email notifications, member directories with public or private access controls, and integration with email marketing platforms including Constant Contact and Mailchimp [16].

  • Reporting and Analytics: The software includes over 60 standard report templates exportable to CSV format for tracking membership trends and event performance [17].

  • Website Management (Membee Complete only): WordPress-based content management with unlimited bandwidth, SSL security certificates, weekly automated backups, and 24/7/365 system monitoring [18].


Where Does Membee Fit in the Market?


Using the SmartThoughts Tier Classification Framework [19], Membee aligns most closely with Tier III Membership Software. This classification reflects several factors:


Pricing Positioning: At $55 per admin user monthly [20], Membee's entry cost situates it within the range typical of Tier III solutions serving small associations with operating budgets up to a comfortable $2.5 million range and perhaps beyond.


Target Market Definition: Membee explicitly states that its solutions work best for "organizations that have been around for a while and are financially viable" and have "been acquiring and trying to retain members for a year or two" [21]. This description aligns with established small associations rather than micro-startups or large enterprise organizations.


Feature Depth Characteristics: The software embraces an "all-in-one" philosophy with solid core features but limited depth in specialized areas like financial management. One reviewer noted that Membee lacks integration with accounting packages such as QuickBooks or Sage, requiring manual processes to transfer financial data to separate accounting systems [22]—a characteristic typical of Tier III solutions prioritizing breadth over depth.


Competitive Landscape: Membee competes with other Tier III solutions including WildApricot, Springly (starting at $79 monthly for up to 250 contacts), and MembershipWorks [23]. These systems share Membee's focus on smaller chambers and associations seeking comprehensive but straightforward membership management without enterprise complexity.


Ideal Client Profile: Membee works best for chambers of commerce, small professional associations prioritizing ease of use over feature depth, organizations transitioning from spreadsheets or basic solutions, groups with limited technical staff who value responsive human support, and associations comfortable with standard workflows rather than highly customized business processes.


The Investment Costs of Membee AMS


Membee's base pricing is $55 per administrator per month [24]. Key cost considerations include:


Monthly billing serves as the standard approach, with a 10% discount available for organizations choosing annual prepayment [25]. Costs scale based on the number of administrative users accessing the backend system, not member count—a distinction that matters significantly as associations grow. The first 30 days function as a free trial period, allowing organizations to evaluate the software with their actual data [26].


The subscription includes implementation and data migration services, unlimited member records, access to all software features without tiered restrictions, comprehensive support via chat, email, and phone, and training resources through the knowledge center [27]. Transaction fees apply based on the chosen payment gateway, though Membee itself does not charge additional transaction fees beyond gateway costs [28]. Organizations using Membee Complete also receive website hosting, SSL certificates, and WordPress setup at no extra charge [29].


In the end, it is recommended to contact the software vendor directly for the latest pricing information, as costs may vary based on specific organizational needs, current promotions, or package customizations.


Peer Reviews and Unique Feature Insights


Analysis of peer reviews from Capterra, Software Advice, and GetApp reveals consistent themes that illuminate Membee's real-world performance:


A Membership Chairperson from a sports organization reported substantial efficiency gains:


"I used to process our Pickleball Club's membership manually which meant a 25-30 hour volunteer work week. Membee has reduced the amount of work I do by more than 50%" [30]. This quantified time savings represents a significant return on investment, particularly for volunteer-driven organizations where time equals the organization's most precious resource.

An Executive Director emphasized support for quality:


"Membee has been an amazing resource for our association. In addition to the many member management tools and options they offer, one thing that truly stands out is their incredible program support" [31]. The emphasis on support quality appeared consistently across multiple reviews, suggesting this represents a genuine differentiator rather than isolated positive experiences.

However, critical feedback identifies meaningful limitations. A Technology Manager raised mobile concerns:


"Membee is not mobile-friendly, which is a real pain. Forgetting how nice it would be to have a mobile app, it's next to impossible to use on a mobile browser" [32]. In 2025, when executive directors and membership managers increasingly work from tablets and smartphones, this represents a significant constraint.

A controller with accounting responsibilities identified integration gaps:


"Membee doesn't integrate with any accounting packages such as QuickBooks or GreatPlains. The credit card charge is sent to me by Authorize.net and has to be manually processed to get the information into our accounting system" [33]. This workflow limitation creates manual work that contradicts Membee's core automation promise.

Analyst Expert Analysis and Reasoning


Membee occupies a specific niche in the association management software market: it serves as a capable, budget-friendly solution for small to medium membership organizations that prioritize automation and support over deep customization or enterprise-level features.


The software's flat-rate, per-admin pricing model represents both its greatest strength and a consideration for strategic planning. For growing associations, this pricing structure eliminates the anxiety of costs escalating alongside membership growth—a genuine advantage.


Organizations can focus on member acquisition, knowing that adding 200 or 2,000 new members carries identical software costs. However, very small organizations with a single administrative user may find per-member pricing models more economical in their specific circumstances.


The reliance on WordPress for Membee Complete and widget-based integration for standard Membee reflects a pragmatic development approach. WordPress's ubiquity means most web professionals can work with the platform if customizations become necessary. However, this architecture also explains some limitations, particularly around mobile optimization and deep system integrations. Organizations requiring sophisticated API connections to enterprise accounting systems or customer relationship management platforms may find Membee's integration capabilities insufficient for their workflow requirements.


The consistent praise for Membee's support infrastructure suggests the company has invested significantly in customer success resources. For smaller associations with limited technical expertise, this human element may matter more than cutting-edge features. The 98% satisfaction rating and daily chat support create a safety net that reduces implementation risk—important for organizations making their first transition from spreadsheets or legacy systems.


There are two notable limitations that need careful attention. First, the absence of a native mobile application and the subpar mobile web experience create a significant gap, especially as executive directors and membership managers increasingly require mobile access. Second, the lack of direct integrations with popular accounting software results in additional manual work for financial staff, which may undermine some of the automation benefits that Membee provides in other areas.


Membee is ideal for chambers of commerce with established memberships looking for simple automation, small professional associations that prioritize ease of use over extensive features, and organizations with limited technical staff who appreciate responsive human support. However, associations that need native mobile applications, deep integration with enterprise systems, or highly customized workflows should consider Tier II or Tier I alternatives that better meet those specific requirements.


If you're an Association Executive not currently working with a consultant and evaluating whether Membee aligns with your organization's needs, we invite you to schedule a complimentary consultation. Our objective analysis helps you understand if Membee—or alternative solutions—best fits your specific situation and strategic goals. Schedule your free evaluation session at SmartThoughts Software Selection Services.


For a comprehensive analysis beyond this summary, request our detailed Smart Report on Membee with total cost of ownership projections and implementation risk assessment tailored to your organization.


Contact us for more here! Until then, keep SmartThoughts in mind.



Sources Cited


[1] Membee LinkedIn Company Profile, https://ca.linkedin.com/company/membee[2] Tendenci Alternatives to Membee Page, https://www.tendenci.com/alternatives-to/membee/[3] Membee Complete All-In-One System Information, https://membee.com/membee-complete-an-all-in-one-membership-system-modern-website/[4] How Membee Works - Pricing Structure, https://membee.com/features/howmembeeworks/[5] Membee Homepage Mission Statement, https://membee.com/[6] GetApp Membee Overview and Features, https://www.getapp.com/customer-management-software/a/membee/[7] G2 Membee Pricing Information, https://www.g2.com/products/membee/reviews[8] Membee Pricing and Implementation Support, https://membee.com/pricing/[9] GetApp Membee Widget Information, https://www.getapp.com/customer-management-software/a/membee/[10] Membee Support Satisfaction Rating, https://membee.com/features/howmembeeworks/[11] Capterra Membee User Reviews, https://www.capterra.com/p/2661/Membee/reviews/[12] Software Advice Membee Profile, https://www.softwareadvice.com/membership-management/membee-profile/[13] Membee Automated Access Management, https://membee.com/features/howmembeeworks/[14] ReviewMyAMS Membee Event Management Review, https://reviewmyams.com/review/membee-not-my-frendee[15] Authorize.Net Membee Partner Information, https://www.authorize.net/resources/find-a-partner/certified-solutions/membee.html[16] SourceForge Membee Integration Information, https://sourceforge.net/software/product/Membee/[17] GetApp Membee Reporting Capabilities, https://www.getapp.com/customer-management-software/a/membee/[18] Membee Complete Website Features and Services, https://membee.com/membee-complete-an-all-in-one-membership-system-modern-website/[19] SmartThoughts Tier Classification Framework, https://www.smartthoughts.net/post/membership-software-tiers-where-do-you-fit[20] G2 Membee Pricing Details, https://www.g2.com/products/membee/reviews[21] Membee Target Market Definition, https://membee.com/pricing/[22] ReviewMyAMS Controller Accounting Review, https://reviewmyams.com/review/membee-not-my-frendee[23] Glue Up Chamber Software Comparison, https://www.glueup.com/blog/best-chamber-management-software[24] G2 Membee Pricing per Administrator, https://www.g2.com/products/membee/reviews[25] Membee Annual Subscription Discount, https://membee.com/pricing/[26] Membee Free Trial Information, https://membee.com/pricing/[27] Membee Subscription Inclusions, https://membee.com/pricing/[28] Membee Transaction Fee Policy, https://membee.com/features/howmembeeworks/[29] Membee Complete Hosting Services, https://membee.com/membee-complete-an-all-in-one-membership-system-modern-website/[30] Capterra Jeannine C. User Review, https://www.capterra.com/p/2661/Membee/reviews/[31] Capterra Lisa T. Executive Director Review, https://www.capterra.com/p/2661/Membee/reviews/[32] Capterra Jason F. Mobile Experience Review, https://www.capterra.com/p/2661/Membee/reviews/[33] ReviewMyAMS Controller Integration Review, https://reviewmyams.com/review/membee-not-my-frendee

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