What is Mem360 AMS software?

Mem360 is a comprehensive Association Management System built on Oracle NetSuite, offering modules for membership, events, fundraising, advocacy, and learning management.

How much does Mem360 cost?

Mem360 pricing is not publicly disclosed. Contact Saralux directly at info@saralux.com or 646-651-4591 for pricing information based on your organization's needs.

What tier is Mem360 in the AMS market?

Using the SmartThoughts Tier Classification Framework, Mem360 appears positioned in Tier II to Tier I range, suitable for associations with operating budgets of $2.5 million and above.

What makes Mem360 unique compared to other AMS options?

Mem360's primary differentiator is its foundation on Oracle NetSuite, providing unified data architecture that eliminates integration complexity between AMS and financial systems.

Mem360 AMS Review: NetSuite-Based Association Software

Q: Are there reviews of Mem360 available?

As of this analysis, Mem360 has no publicly available reviews on major peer review platforms including G2, Capterra, Software Advice, or GetApp. Prospective buyers should request direct client references.

Oct 14
7 min read

Mem360 AMS Software Review for Association Executives

In the jam-packed world of association management systems, picking the right tech buddy is like choosing the perfect avocado at the grocery store—it's all about thorough inspection. Enter stage left: Mem360, a NetSuite-based AMS solution brought to you by Saralux LLC. Now, this platform is like that new kid in school with not much gossip floating around yet, but getting the lowdown on its structural backbone and strategic swagger can give association bigwigs some juicy tidbits to chew on while weighing their options.

Summary of the Mem360 Software

Mem360 is a comprehensive suite of Association and Not-for-Profit Management Modules built on Oracle NetSuite, developed and published by Saralux LLC [1]. Founded in 2003 and headquartered in New York, Saralux is a technology consulting firm specializing in Not-For-Profit organizations and Associations, with approximately 19 employees and an estimated annual revenue of $3.8-5 million [2].

The company is led by Managing Director Javi Seera, who brings over 26 years of experience in software architecture and association technology [3]. According to the company's mission statement, Saralux focuses on "aligning people, process, and technology to function as a whole" [4]. The firm specializes in NetSuite Cloud ERP, Outsourced Accounting, Mobile and Web Applications, and Managed Cloud and IT Services.

Mem360 describes itself as "a true 360-degree Association Management System (AMS) built on the NetSuite platform" [5]. By leveraging NetSuite's mature, robust, and secure platform, Mem360 seamlessly extends NetSuite's functionality to address association-specific needs.

The Purpose Statement of the Mem360 Software

According to publicly available information, Mem360's core purpose is to provide "a unified platform to manage, engage and steward your members, advocates and supporters" [6]. The system aims to eliminate the disparate systems and integration challenges that associations commonly face. As stated on their website, Mem360 positions itself as "your go-to place for Memberships, Events, Fundraising, Advocacy, and everything related" [7].

The software's mission centers on helping associations focus on their members and mission rather than wrestling with disconnected legacy systems and complex integrations that lead to data duplication and inconsistency.

What Makes Mem360 a Fit for the Association Market and Unique

Mem360's primary differentiator lies in its architectural foundation. Built directly on Oracle NetSuite—one of the world's leading cloud ERP platforms—the system offers several strategic advantages:

Unified Data Architecture: Unlike traditional AMS solutions that require complex integrations with financial systems, Mem360 operates within NetSuite's native environment. Think of it like building an extension onto your house using the same foundation and materials—everything connects seamlessly rather than requiring adapters and bridges between different structures [8].

Enterprise-Grade Infrastructure: NetSuite provides mature security protocols, automatic updates, and proven scalability. Associations benefit from Oracle's continuous platform investment without bearing the full cost of enterprise infrastructure [9].

Modular Flexibility: The solution targets educational institutions, sports associations, and nonprofit organizations with varying needs. The modular approach allows associations to implement specific functionality without purchasing an entire suite [10].

No Integration Tax: By eliminating the need for separate financial systems and custom integrations, associations avoid what industry experts call the "integration tax"—the ongoing costs of maintaining connections between disparate systems [11].

What Are the Functional Goals of the Mem360 Software

Based on available documentation, Mem360 offers the following functional modules [12]:

Membership Management: Handles complex hierarchical organizational relationships including chapters, committees, regions, and districts. Features include membership types with different levels and benefits, voting and nominations for service positions, awards management, and member journey customization with badges, points, and levels.
Events Module: Manages conferences, programs, and meetings. Includes venue and room management, audio-visual equipment coordination, exhibition areas, booth reservations, session management for speakers and topics, waitlist management, surveys, and presentation uploads.
Fundraising Module: Supports comprehensive development operations, including donation tracking, campaign management, and donor relationship management.
Advocacy Module: Enables associations to manage advocacy campaigns, grassroots mobilization, and legislative tracking.
MyPortal: Provides a member-facing portal where constituents can update profiles, manage memberships, vote in elections, access events via QR codes, view giving history, and manage tasks and commitments.
Learning Management System (LMS): Offers course management, certification tracking, and continuing education administration.

Where Does Mem360 Fit in the Market?

Using the SmartThoughts Tier Classification Framework [13], Mem360 appears positioned in the Tier I range based on its NetSuite foundation and comprehensive functionality. The SmartThoughts framework categorizes AMS solutions by organizational operating budget and system sophistication [14].

Tier I characteristics (operating budget $5M+) include comprehensive systems with flexible and powerful core databases, open APIs, and extensive customization options.

Mem360 competes primarily with other NetSuite-based solutions:

MemberPlex: Also built on NetSuite, MemberPlex combines NetSuite's ERP capabilities with custom AMS modules for memberships, subscriptions, and events [15].

RSM Advanced AMS for NetSuite: Developed by RSM (NetSuite's largest global partner), this solution offers modular capabilities for associations using NetSuite as their base platform [16].

Comparative Positioning: As an emerging player, Mem360 differentiates through its focus on nonprofits and associations specifically, potentially offering more targeted functionality than larger consulting firms while maintaining the NetSuite architectural advantages.

Ideal Client Profile: Associations ranging from mid-sized to large that aim to streamline their technology stack, reduce integration complexities, and utilize enterprise-grade cloud infrastructure without incurring enterprise-level implementation expenses.

What is the Price for Mem360? The Investment Costs

Pricing information for Mem360 is not publicly disclosed. This is common among enterprise software solutions, particularly those built on platforms like NetSuite, where pricing depends on multiple variables, including:

Number of users and members
Selected modules and functionality
Implementation complexity and customization requirements
NetSuite licensing costs (as the underlying platform)
Data migration scope
Training and support needs

Based on industry standards for NetSuite-based solutions and Tier I systems, associations should budget for initial implementation costs ranging from 6-10% of annual operating budget in year one, with ongoing annual costs of 3-5% for licensing, support, and enhancements.

In the end, it is recommended to contact the software vendor directly for the latest pricing information. Contact Saralux at [email protected] or 646-651-4591 for detailed pricing discussions.

Mem360 AMS Peer Reviews and Unique Feature Insights

Important Limitation: As of this analysis date, late 2025, Mem360 has no publicly available reviews on major peer review platforms, including G2, Capterra, Software Advice, or GetApp. This absence of peer review data presents a significant consideration for association executives who rely on community feedback during software evaluation.

What This Means: The lack of peer reviews doesn't necessarily indicate product quality issues—it more likely reflects the solution's emerging market presence and the company's limited marketing footprint. However, it does mean prospective buyers lack the crowd-sourced validation that peer reviews provide.

Employee Satisfaction Data: Employees at Saralux on Glassdoor gave a compensation and benefits rating of 3.8 out of 5 stars [19]. Due to limited review data, it is challenging to fully evaluate employee satisfaction, but the available indicators point to reasonable workplace conditions.

Due Diligence Recommendations: Given the absence of peer reviews, association executives should:

Request direct client references from Saralux
Conduct thorough demonstrations with your specific use cases
Verify client satisfaction through direct conversations
Consider a phased implementation approach to manage risk

Analyst Expert Analysis and Reasoning by SmartThoughts

Architectural Strengths: Mem360's NetSuite foundation provides real competitive benefits. Its unified data model removes the integration challenges faced by associations using separate AMS and financial systems. Associations currently using or considering NetSuite for financial management should consider evaluating Mem360, as it offers seamless integration that standalone AMS solutions cannot achieve.

Market Positioning Concerns: The absence of publicly disclosed clients, peer reviews, and transparent pricing poses difficulties for risk-averse association executives. In an industry where reference checks and peer validation are common practice, Mem360's minimal public presence necessitates more thorough due diligence compared to more established options.

Vendor Stability Considerations: Saralux's 20+ year history and focus on association technology provide some stability assurance. However, with approximately 19 employees, prospective clients should evaluate the company's capacity to support growing associations and invest in continuous product development [20].

NetSuite Dependency: The platform's tight coupling with NetSuite creates both opportunity and risk. Associations benefit from Oracle's infrastructure investment but also inherit NetSuite's complexity and potential cost structure. This makes Mem360 most appropriate for associations either currently using NetSuite or willing to commit to the NetSuite ecosystem long-term.

Comparison to Alternatives: Associations seeking proven platforms with extensive peer validation might consider more established solutions like iMIS, Altai, or even Personify. For associations that prioritize unified data architecture and NetSuite integration, Mem360 is worth considering alongside MemberPlex and RSM's Advanced AMS. However, both of these alternatives are relatively new and have not yet garnered many positive client experiences.

Strategic Fit: This solution appears best suited for:

Large associations
Organizations currently using or planning to adopt NetSuite
Associations frustrated with integration complexity
Executives willing to conduct thorough due diligence despite limited peer reviews
Organizations valuing architectural soundness over market-proven longevity

Red Flags to Investigate: During your evaluation, specifically explore:

Client retention rates and reasons for any departures
Product roadmap and development velocity
Implementation timelines and typical project complexity
Support response times and escalation procedures
Long-term viability and Oracle's commitment to NetSuite for associations

Our Conclusion on Mem360

Mem360 offers a robust architectural approach to association management by leveraging Oracle NetSuite's enterprise-grade foundation. This unified platform removes integration complexities and provides real benefits for associations looking for streamlined technology solutions.

Nevertheless, the platform's limited public visibility—such as the lack of peer reviews, undisclosed client references, and private pricing—means that association executives need to perform more thorough due diligence compared to more established options. This does not eliminate Mem360 from consideration, but it places more responsibility on potential buyers to verify claims and evaluate suitability through direct interaction.

For association executives not currently working with a consultant and interested in exploring whether Mem360 aligns with your organization's needs, contact

SmartThoughts for a free evaluation and comprehensive Smart Report that may include: