Empowering Client Advocates

 

At SmartThoughts, our culture is driven by a powerful idea: an idea without execution is just a dream. We're committed to leading a paradigm shift in how nonprofits select software by providing unbiased membership software reviews.

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The true catalyst for this change is our team. We believe that by empowering our employees to succeed, we naturally create passionate client advocates who drive our mission forward.

We look for individuals with integrity and strong skills who are ready to take on new challenges and collaborate. Your dedication attracts genuine supporters of our organization and the clients we serve.

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Our Core Values

 

To foster an environment that encourages enthusiastic employees and dedicated client advocates, we focus on the following core values:

 

Fun: We prioritize camaraderie and enjoying our work while taking excellent care of our clients.

 

Family: We understand the importance of work-life balance to support your needs and those of your family.

 

Celebrations: We make time to recognize and reward the good work our team does in assisting both colleagues and clients.

 

Giving Back: We actively connect with the local community, including shared team activities outside the office to support others.

 

Communication: We aspire to create a listening-first environment, doing more listening than talking with both clients and employees.

 

Caring: Serving effectively requires genuine care for people. We value what you do both inside and outside the office.

 

Education: We provide opportunities for continuous learning and growth while working.

 

Consistency: We strive for excellence and successful execution in everything we do.

 

Connect: We encourage interactions—from formal meetings to "water cooler" conversations—to help our employees know one another.

 

Automation: We commit to equipping our staff with the best software tools for their jobs and are always open to improving automation, living the values we espouse to our clients.

 

These values are our compass as we pursue shared success among our clients, partners, and employees.​​​​