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The SmartThoughts Selection Process

A structured, vendor-neutral methodology refined through 200+ successful AMS projects. Every step designed to protect your investment and ensure the right fit.

Why methodology matters: Research shows that 55–75% enterprise software implementations fail, often due to poor organizational fit rushed evaluations, rather than missing features. SmartThoughts has over 20 + years of expertise in association and nonprofit technology selection, prioritizing your organization's success without vendor commissions. Our comprehensive experience across implementation and buyer-side leadership gives us unique insights into vendor positioning and successful implementations. The methodology outlined below is the result of thousands of and over 200 AMS selection engagements, guiding you from assessment to board-ready.

The 6 Key Phases 

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