Sr. Software Adviser
Aug 29, 20132 min
If you’ve determined that your members are collaborating in Public Sites, perhaps you have begun to consider a Private Social Media Network for your community? If not, you likely should!
Private Social Media Software allows your organization to control the content and community. Your site becomes a member benefit!
With social media software, your membership can keep in touch with your organizations for events, causes, training courses using things like push notifications, twitter posts, and Facebook posts to keep in touch with existing members and build a bigger audience.
Quick Benefits of Using Social Media Software
Collaboration: Social media is just that – social. Members share what they find and their friends can more easily find your organization. More importantly, their friends will remember to find you: the link to your site is usually right there on the post sent by a trusted friend.
Costs: A good social media campaign has fewer costs associated with it than, say, a direct mail campaign. In addition, most private social media software (like HigherLogic) includes built-in analytics pages to more easily help you track metrics.
Brand: As well as lower costs, practical results like brand visibility and interaction with your non-profit are often higher than the 5% conversion rate that non-profits usually enjoy for direct marketing.
Engagement: With private Social Media Software your organization can control and monitor the activity of your constituents allowing your executives to provide more of what your community wants.
How to Find the Right Social Media Platform for your Group
Twitter, Facebook, Forums, Imgur, Tumblr, and even the old MySpace…are public sites which your members may reside today. It’s imperative to bring your community into your office (your website). The sheer number of private social media platforms available can be overwhelming. It’s important to think about the following questions when planning a move to private social media software.
Integration: Can you integrate the platform’s analytics easily with your AMS software? While you can get around this by entering things manually, you’ll want it to be as easy and seamless as possible to keep track of basic member profile information (name, address etc.), participation, orders & event information .
Activity Tracking: Does your target audience “hang out” on the platform you’re looking at? It’s harder to track on a Public Social Media Software platform. If you can’t determine engagement, as inexpensive as it may be, the cost won’t be worth the return.
Pictures are worth a 1000 Words: Does your audience and membership work primarily more in words or images? Even if they tend to think and respond well to words, if you choose a platform other than Twitter, consider including both in your offerings.
Many of our partner software solutions include ways to integrate social media with Public Sites, your metrics and even accounting processes.
Please Contact us today to see how we can help you better manage your membership’s needs with Private Social Media Software.